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Systemservice 36plus
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With the purchase of a new
Printmaster PM52 or Speedmaster SM52 press,
Heidelberg customers receive a service package
that far exceeds the industry standard.
36 months added value of repair services
and repair parts, web-based remote service
and 24/7 expert access to protect your new
investment. |
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Full service protection included
From file transfer to finishing, in order
to make a profit you need to provide your
clients with quality products while operating
at maximum productivity. Now Heidelberg
announces a significant new program to help
you achieve these goals. Systemservice 36plus
is included for all new press purchases.
Get more security and profitability with
Heidelberg! |
Systemservice 36plus
consists of:
- Full coverage of all needed
repairs, including travel costs
- All repair service parts
in connection with service repair
work with Heidelberg service
technicians
- All software updates for
the duration of the program
- eCall – an intelligent notification system providing a quick and qualified callback
- Technical support through
our expert team staffed with
our best service professionals
- Direct Priority Access –
quick answers when you need
them
- Web-based Remote Service
- for fast problem resolution
- 5,500 hours per year additional
availability through the Global
Expert Network 24/7
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Customer benefits
- 36 months peace of mind
- 36 months perfectly serviced
and maintained equipment
- Full protection for your
investment
- Increased effective machine
usage
- Higher production security
through higher availability
- Reduction in unplanned downtime
- Sustained high quality through
optimum machine settings
- Fixed costs for 36 months
- Low administrative efforts
- No additional costs, but
additional profit
- Higher resale value
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